Managing Risk

Continuity, accountability, and transparency from end to end.

Guy Carpenter client service teams proficiently navigate the complexities of reinsurance coverage reporting, accounting, and settlement in every specialty and every market in the world. They know how your business with us stands at any moment.

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Billy AcquahMarket Fiduciary Technician
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Carol ChenerySenior Vice President
Department Manager
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Anthony GinettoXOL Senior Technician
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Seeta RasackVice President
XOL Senior Technical Consultant
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Christian RobinsonAssistant Vice President
Market Fiduciary Senior Technical Consultant
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Christina RichesXOL Technician
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Daniel MarroccoliXOL Technician
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David SobotkaManaging Director
Global Claim Consultant
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Donald KeeksAssistant Vice President
XOL Senior Technician
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Gladys JusinoContract Support Administrator
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Joanne ImbrialeVice President
XOL Senior Technical Consultant
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Lisa MidgetteAssistant Vice President
Pro Rata Senior Technician
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Pauline LeeAssistant Vice President
Business Support Service Specialist
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Stacy KnappPro Rata Senior Technician
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Scott DarneyAssistant Vice President
Binders and Facilities Senior Technician
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Christopher LevineMarket Fiduciary Technician
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Stella CheungAssistant Vice President
Senior Pro Rata Technician
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Vincent TrioloSenior Vice President
Department Manager
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Thalia ChristoforouVice President
Business Support Senior Consultant
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Walter ZarychtaSenior Vice President
Team Manager - Pro Rata Clients
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Emily Kidd Administrative Assistant to the Senior Management Team
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Frank HudsonSenior Vice President
Global Consultant
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Graham WestXOL Technician
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Jackie AggettSenior Vice President
Department Manager
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Jessica FryersExcess of Loss Client Fiduciary Technician
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Katie StevensPro Rata Technician
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Lisa RickardXOL Technician
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Matthew BallAssistant Vice President
Senior Excess of Loss Technician
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Mitchell CookeAssistant Vice President
Senior Market Fiduciary Technician
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Mandy HendyPro Rata Technician
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Expertise in critical disciplines helps make transactions virtually frictionless. We maintain client service teams that handle only facultative reinsurance. In addition, we have Global Claims Consultants who specialize in resolving difficult transactions: asbestos, environmental, and other potentially contentious claims.

Your business never leaves our hands.
We do not outsource the servicing of your reinsurance brokerage account. Every fiduciary transaction we receive is tracked and monitored against our Key Performance Targets from end to end. When you trust Guy Carpenter, you get Guy Carpenter: Our people, our processes, and our total commitment to client success.

Fewer inquiries, faster money.
Our advanced technology platform accelerates loss reporting and claims processing. Questions are routinely answered before they become issues, so reinsurance dollars flow as they should. When issues arise, we make it our business to solve them as your advocate. Our collections approach is robust and assertive.

Guy Carpenter clients expect full value at settlement.
In addition to tracking each claim and account, our database analyzes the payment performance of every reinsurer in the world. For clients operating across borders, we ensure multinational statutory compliance including the processing of all collateral requirements through our Letter of Credit system.

Contracts that work over the horizon.

Much of the time-proven wording in today’s reinsurance contracts was originally devised at Guy Carpenter to anticipate new potentialities. This has never been more important. Our contract technical specialists provide the confidence of clarity, helping clients anticipate – and incorporate – trends in technology, society, and law.