Once the reinsurance placement process begins, our client relationships move to a higher level. Our global client service teams reflect the specialty and regional needs of each client. Each Guy Carpenter account team works in tandem with a client service team to keep reinsurance programs operating as they should, with claims paid promptly, inquiries handled expeditiously and reports delivered on time.
We offer a broad array of specialized client services. Guy Carpenter is one of the few intermediaries to provide complete client service capabilities for facultative as well as treaty reinsurance programs. Only Guy Carpenter has a unit dedicated solely to managing clients' complex asbestos and environmental claims.
Our commitment to protecting our clients' interests does not end when the reinsurance program is placed - it is only the beginning. As our relationship continues, we work to resolve claim payment disputes throughout the claims collection and settlement process.