Join our Team
Work on a team who is passionate about supporting our clients and provides an opportunity for colleagues to grow and thrive.
Company
Client Services
Guy Carpenter client service teams proficiently navigate the complexities of reinsurance coverage reporting, accounting and settlement in every specialty and every market in the world. They know how your business with us stands at any moment.
Our Team Brings Deep Technical Expertise, Operational Rigor, and Client-First Responsiveness Across Key Functions
Accounting Process – Guy Carpenter's best practice enables the accurate submission of premium accounts, including timely collection, application, and disbursement of all funds due to and from clients, ensuring compliance with all client fiduciary duties, corporate policies, and regulatory requirements
Claims Process – We have a disciplined, secure approach to claims presentation and collection. Our end-to-end process will maximize the efficiency of communication and settlement, while maintaining segregated and independent processing and accounting as required
Client Advisory – At Guy Carpenter, advocating for our clients is a core mission—shared across our Placement team, Client Support Services, and Global Claims Consulting (GCC) teams. Complex claims and non-standard exposures demand a broker with deep technical expertise, strong market relationships, and close integration between placement and claims functions. Guy Carpenter brings all three to the table ensuring the strongest possible positioning for recovery on behalf of our clients
Service Proposition – Our infrastructure enables us to support clients with speed, accuracy, and transparency—ensuring frictionless execution, effective risk transfer, and strong market relationships long after placement.
Our Team - We have 1,000+ colleagues in over 20 offices worldwide
Contact Us
Client Services
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Tracking and accounting
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Claims processing
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Proportional treaty administration
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Settlement
Guy Carpenter's passionate commitment to consistently superior services has proven to be a business advantage for our clients.
Your Business Never Leaves Our Hands
We do not outsource the servicing of your reinsurance brokerage account. Every fiduciary transaction we receive is tracked and monitored against our Key Performance Targets from end to end. When you trust Guy Carpenter, you get Guy Carpenter: our people, our processes and our total commitment to client success.
Fewer Inquiries, Faster Money
Our advanced technology platform accelerates loss reporting and claims processing. Questions are routinely answered before they become issues, so reinsurance dollars flow as they should. When issues arise, we make it our business to solve them as your advocate. Our collections approach is robust and assertive.
Guy Carpenter Clients Expect Full Value at Settlement
In addition to tracking each claim and account, our database analyzes the payment performance of every reinsurer in the world. For clients operating across borders, we ensure multinational statutory compliance including the processing of all collateral requirements through our Letter of Credit system.
Powering Your Business With Insights
Segments
Offering you specialized expertise that focuses market knowledge, product innovation and analytics on your unique challenges—to provide you with an enduring competitive advantage.
Risks
Bringing together an unparalleled depth and breadth of capabilities and experience to turn your risks into profit and sustained growth.
Reinsurance Broking
Tailoring your solutions to effectively and efficiently match the right capital with your evolving risk profile.