The global COVID-19 pandemic caused significant decline in demand for many infrastructure assets, as demand for air travel decreased, energy use declined and toll-road revenue diminished. As the economy emerges, owners and operators of infrastructure will need to position themselves effectively for a return to full capacity.
This includes addressing trust issues, responding to wellness concerns among users, and building good relationships with government departments to assure adaptation to regulations and awareness of future developments and timelines. Marsh McLennan Advantage’s recent report, Built to Last: Infrastructure and Trust in a Changing World, explores this issue, as well as many others connected with infrastructure risk.