Vicky Carter, Chairman, Global Capital Solutions, International, for Guy Carpenter, joined The Insurer TV to discuss the impact of the COVID-19 pandemic on young professionals in the (re)insurance industry.
“There’s a huge number of young people who have joined companies during the pandemic and they haven’t even been able to come in and meet with their colleagues and their senior management teams,” she said.
Building relationships is a key factor in doing business in the (re)insurance market, and going on 2 years with little to no face-to-face contact has affected the industry overall, as well as the newcomers to it.
“Learning on the job is a key part,” Vicky said, and it is something that young professionals in the industry have not experienced in the same way as before the pandemic.
Some positives of the pandemic-era concentration on remote work include better work-life balance and flexibility, as well as greater access to senior staff that young associates have received through virtual means.
“During the pandemic when we all went to virtual trading, we were able to ask our young professionals to join all our calls,” Vicky said. “And I think if you compare that to when we were back in the office, maybe they wouldn’t have had the opportunity to go into all of those meetings.”